Disclaimer & Policies
Last Updated: September 2026
Thank you for visiting Wendy Van de Poll’s website. The information, resources, services, and materials provided through this website are intended to educate, inform, and support visitors. Please review the following disclaimers and policies before using this website or purchasing services.
General Disclaimer
The information provided on this website, including articles, books, educational materials, workshops, and other resources, is provided for general informational and educational purposes only.
Information shared on this website is not intended to replace professional advice or care from a qualified veterinarian, physician, mental health professional, attorney, financial advisor, or other licensed professional.
Individual experiences and results may vary. No specific outcome or result is guaranteed from the use of any information, resource, or service offered through this website.
Animal Communication
Animal Communication is an intuitive service intended to provide insight, understanding, connection, and support between people and their animals.
Animal Communication is not veterinary care, medical diagnosis, medical treatment, or a substitute for advice from a qualified veterinarian. Information received during an Animal Communication session should not be used to diagnose, treat, or make medical decisions about an animal.
If an animal is experiencing an illness, injury, behavioral concern, nutritional issue, or other health-related problem, please consult an appropriately qualified veterinarian or other animal-care professional.
Animal Communication is an intuitive practice, and information or impressions received during a session may be interpreted differently by different individuals. No particular outcome, answer, or result is guaranteed.
Animal Mediumship & Spiritual Services
Animal Mediumship and other spiritual or intuitive services are offered as spiritual practices intended to provide connection, reflection, comfort, and personal insight.
These services are not intended to diagnose, treat, or cure physical or mental health conditions and should not be used as a substitute for professional medical or mental health care.
Experiences with spiritual and intuitive services are personal and may vary from one individual to another. No particular message, experience, outcome, or result is guaranteed.
Pet Loss Grief & Support
Wendy’s books, educational resources, workshops, and services related to pet loss grief are intended to provide information, support, education, and compassionate resources for people experiencing the loss of an animal companion.
Pet loss grief can be a deeply personal experience. The information and services provided by Wendy are not a substitute for professional mental health care, counseling, or crisis services.
If you are experiencing significant or ongoing emotional distress, please seek assistance from a qualified mental health professional or appropriate support service.
Intuitive Writing & the Enneagram
Intuitive writing and the use of the Enneagram may be incorporated into Wendy’s educational, creative, or intuitive work as tools for reflection, exploration, and personal understanding.
These practices are not intended to provide psychological diagnosis, medical treatment, or mental health treatment. They should not be considered a substitute for care from a qualified mental health or medical professional.
Workshops & Online Sessions
Some services, workshops, consultations, or other offerings may be provided online, including through Zoom or another third-party platform.
Participants are responsible for having the necessary device, internet connection, and software needed to participate in an online session.
Technical difficulties, internet interruptions, or problems with third-party platforms may occasionally affect an online session. Wendy is not responsible for technical issues outside of her reasonable control.
When a third-party platform such as Zoom is used, that platform’s own terms, privacy policies, and practices also apply.
Payments
Payments for services or other offerings may be processed through third-party payment services such as PayPal.
When you make a payment through a third-party payment provider, that provider’s terms, conditions, and privacy policies apply to the transaction. Wendy does not control the privacy or security practices of third-party payment providers.
Please review the applicable policies of the payment provider before completing a transaction.
Cancellations, Rescheduling & Refunds
Cancellation, rescheduling, and refund policies may vary depending on the service or offering purchased.
Unless otherwise stated for a particular service or event, please review the terms provided at the time of registration or purchase.
For Animal Communication sessions, payments are currently non-refundable, as stated on the service information page.
If Wendy offers a different cancellation, rescheduling, or refund policy for a particular workshop, appointment, event, or service, the terms provided for that offering will apply.
Intellectual Property
Unless otherwise stated, the content on this website—including written material, photographs, artwork, graphics, logos, designs, and other original materials—is owned by Wendy Van de Poll or is used with permission.
Website content may not be copied, reproduced, distributed, modified, republished, or used commercially without prior written permission, except where permitted by applicable law.
External Links
This website may contain links to websites and services operated by third parties, including payment providers, retailers, organizations, event providers, social media platforms, and other resources.
These websites operate independently and have their own terms, privacy policies, and practices. Wendy Van de Poll is not responsible for the content, accuracy, availability, security, or privacy practices of external websites.
Providing a link to another website does not constitute an endorsement or guarantee of that website or its services unless specifically stated.
Privacy Policy
Wendy Van de Poll respects your privacy and is committed to protecting the personal information you choose to share through this website.
Information We Collect
You may voluntarily provide personal information, such as your name, email address, and other information you choose to provide when contacting Wendy, subscribing to email updates, purchasing or inquiring about services, or communicating by email.
The website may also collect limited information about how visitors use the site through website analytics and similar technologies.
How Information Is Used
Information provided through the website may be used to:
- Respond to questions and inquiries
- Provide information about services, workshops, events, artwork, and other offerings
- Process or facilitate requested services
- Send newsletters or updates when you have chosen to receive them
- Improve the website and its content
- Maintain website security and functionality
Personal information will not be sold or rented to third parties.
Email Communications
If you choose to subscribe to email updates, you may unsubscribe at any time by using the unsubscribe link included in the email.
Your email address will be used to send the communications you requested and for other purposes described when you subscribe.
Analytics
This website may use Google Analytics to better understand how visitors use the website. Analytics information may include information such as pages visited, approximate location, browser type, device type, and interactions with the website.
This information is used to understand website traffic and improve the website and visitor experience.
Additional information about cookies and similar technologies may be provided as the website’s use of these technologies is established and configured.
Third-Party Services
The website may use third-party services for functions such as website hosting, email communications, newsletter subscriptions, analytics, payments, online sessions, and other website features.
These third-party providers may process information according to their own privacy policies. Wendy Van de Poll does not control the privacy practices of third-party services.
Children’s Privacy
This website is not intended to knowingly collect personal information from children under the age of 13.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information you have provided through the website.
To make a privacy-related request, please contact Wendy using the contact information provided on the website.
Updates to This Policy
These Disclaimers & Policies may be updated from time to time to reflect changes to the website, services, or applicable requirements.
Any updates will be posted on this page with a revised Last Updated date.
